Whether you choose PowerFlex Software or PowerFlex TPA, you can
now offer your flexible spending account plan participants the option of online
self service. PowerFlex ESS gives plan participants the
ability to review their accounts on-line at their
leisure, which helps increase participant satisfaction
and reduce and/or eliminate routine administrative
questions.
PowerFlex ESS allows plan participants to view:
Contact information
Plan balances and election amounts
Plan transactions including claim submissions and payroll deductions
Claim disbursements including checks, direct deposits, and debit card transactions
The Employee Self Service website can be fully
customized with company logos and links to other
important company information, creating a
professional, polished product that reflects
favorably on your HR and Benefits departments.
In an upcoming release, on-line claims submission
and online open enrollment will be available. Plan
participants will have the capability to submit
claims on-line through a secure website. These
claims remain in the system as “pending” and can
then be reviewed for approval or denied by the FSA
administrator. This paperless process greatly
reduces administrative costs and improves processing
time by eliminating manual data entry of claims.
Additionally, on-line open enrollment will allow
plan participants to review their FSA plan options and
make elections for the upcoming year - significantly
reducing the amount of time and administrative costs
required to set up the plan each year.
